One place for families to book, pay and practice

Families see their lessons, book and cancel within your rules, pay invoices, log practice and read your notes, from any phone or computer. You decide what they see.

The family portal's calendar for the week
The family portal's home page: the balance, make-up credits and coming lessons
The practice timer in the family portal

Jump to: Portal tour

Family portal

Everything families need, in one place

  • Families book a private lesson from a teacher’s free times or join an open lesson, and cancel within your rules.

    Free times to book a private lesson
  • Parents see what they owe, download invoices and pay online by card or bank, or save a method for auto-pay.

    Invoices in the family portal, with Pay online and Download PDF
  • Students log practice with a timer, add notes and attach recordings for their teacher.

    The practice timer and the week's minutes
  • Every past lesson with its attendance and your notes, and every coming one on the calendar.

    Attendance records with the teacher's lesson notes
  • Studio news, with the important posts pinned to the top.

    Studio news with the pinned Fall Recital post first

Portal setup

Open your portal in four steps

No app store, no developers, no design work.

  1. Choose your brand colour
  2. Pick the landing page
  3. Set what families see
  4. Send logins to families
  • Home: the balance, make-up credits and coming lessons
  • The month calendar with the Fall Recital selected
  • Book this lesson? for Saturday at 9:30 AM
  • Invoices with Pay online
  • Make a payment, by card or bank account
  • The practice log with notes and a recording
  • Each child's pieces and their status
  • Practice tracks and a practice chart
  • Borrowed books and what's available
  • The Fall Recital news post

Parents see this week’s lessons, what they owe and what to practice without having to text the teacher.

Parents
In the family portal

Always in step

Everything you manage shows up in the portal

Change a lesson, post news or send an invoice in Sonely, and families see it the next time they look.

Changed in Sonely…

A teacher's week on the Sonely calendar

…shows up in the family portal

The same lessons on the family portal's calendar

A cancellation before your deadline turns into a make-up credit on its own, and one after it is charged, just as your policy says.

Studio owners
Cancellations in the portal

Your studio, not ours

Your studio’s name on every screen.

The portal shows your studio’s name and brand colour, not Sonely’s. It works in any phone’s or computer’s browser, so there’s no app for families to find and download.

Choose your studio’s language from 6: English, Español, Français, Deutsch, Nederlands, 日本語. The portal, emails and invoices follow it.

The family portal's sign-in page with the studio's name

Built in

Everything families need, built in.

Here’s what’s in the family portal, and what isn’t.

Features
Your studio’s name and brand colour
Your own app in the app stores
Works in any phone’s browser
Book private lessons from teachers’ free times
Book open lessons and classes
Cancel within your policy
See and use make-up credits
Pay invoices online
Save a card or bank account for auto-pay
Practice log with a timer and uploads
Repertoire and lesson notes
Attendance records
Online resources and lending library
Studio news
Reviews of teachers
You choose what each family sees and does

The family portal comes with every plan.

Every family gets the portal at no extra cost. You pay for teacher, admin and staff logins; families and students are unlimited.

Every family, every student

Included

See pricing

Frequently asked questions about the family portal

For anything else, contact us.

No. The portal works in any phone’s or computer’s browser. Families sign in with the link you send them.

Send a login from a student’s page, or to many families at once from the students list. Each person gets an email to set their own password.

Yes. You decide whether parents see accounts and invoices, make-up credits, teachers’ contact details, other attendees and the contact list, and whether each family can book and cancel.

Yes. A parent’s login shows every child in the family. A student’s own login shows only their own lessons, without the family’s accounts.

Yes, once you connect Stripe or PayPal. Parents can pay an invoice, pay part of their balance if you allow it, and save a payment method for auto-pay.

The portal follows your studio’s language: English, Español, Français, Deutsch, Nederlands, 日本語.

If you allow it. They see your policy, and what will happen, before they confirm: a make-up credit before your deadline, for example, or a charge after it.