PayPal

About PayPal

PayPal is an online payment service. People pay from their PayPal account, or with a card through PayPal.

How it works with Sonely

• Families pay an invoice online with their PayPal account, or by card through PayPal, from the family portal or the pay link in the invoice email.
• A family can save PayPal as a payment method and use it for auto-pay.
• Each payment lands on the family's account by itself, and PayPal's fee is recorded as an expense in the category you choose.
• Refunds you make in PayPal, and disputes a family wins, come back to the family's account on their own.
• Use PayPal on its own or beside Stripe, and choose which one is your default.
• Payment details are held by PayPal, never by Sonely. PayPal's own fees apply, and Sonely takes no cut.

Set it up

1. As the studio owner, open Business settings, then Online payments.
2. Choose Add payment processor, then PayPal.
3. Enter your currency and the expense category for processor fees, then choose Connect.
4. Sign in to PayPal and give Sonely permission to take payments for you. PayPal sends you back to Sonely at the end.
5. The processor turns active once PayPal confirms your account.

What it doesn't do

• One PayPal account per studio.
• Refunds start in PayPal, not in Sonely.
• No direct Venmo connection.
• No sync to accounting software. Download reports as PDF or Excel instead.